Interpretation of error codes for meetings/additions
"The meeting is abnormal, error code 16": Please upgrade the Umeet client;
102004: The meeting already exists and cannot be created;
102005: MC server is unavailable;
102011: Please upgrade the Umeet client;
103002: The meeting did not start;
103003: The meeting has been closed;
103006: The meeting is full and the maximum number of people is reached;
103011: The meeting is locked by the host;
104005: The meeting does not exist on MC;
104101~104118: Cannot establish a connection with the MC server.
A certain meeting is abnormal: such as unable to open
Please provide the following information:
The email address of the meeting host;
Meeting number;
When the problem occurred;
Is there a problem with only one client or multiple clients;
Is it short-lived or continuous, and will there be any recovery later;
Is there any other meeting in the same time period that has this situation;
Specific problem description and screenshots, the more detailed the better.
Unable to meet and join
Please make sure that the client can access the network normally;
Please use the client browser to visit http://www.umeet.com.cn to see if it can be accessed;
Please allow access to MC IP on the firewall/proxy server (TCP:8801,8802,443,8443;UDP:8001,8002);
Make sure to enter the correct meeting number and password (optional, designated by the host);
Check whether the status of the MC server is normal.